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Vulnerabilities and Security Researches

Vulnerabilities and security researches forsupportcandy supportcandy

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Feb 27, 2026

SupportCandy – Helpdesk & Customer Support Ticket System # CVE-2026-25321

CVE, Research URL

CVE-2026-25321

Date
Feb 19, 2026
Research Description
Missing Authorization vulnerability in PSM Plugins SupportCandy supportcandy allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects SupportCandy: from n/a through <= 3.4.4.
Affected versions
max 3.4.4.
Status
vulnerable
Jan 10, 2026

SupportCandy &#8211; Helpdesk &amp; Customer Support Ticket System # CVE-2025-67598

CVE, Research URL

CVE-2025-67598

Date
Dec 09, 2025
Research Description
Cross-Site Request Forgery (CSRF) vulnerability in PSM Plugins SupportCandy supportcandy allows Cross Site Request Forgery.This issue affects SupportCandy: from n/a through <= 3.4.1.
Affected versions
max 3.4.1.
Status
vulnerable
Oct 11, 2025

SupportCandy &#8211; Helpdesk &amp; Customer Support Ticket System # CVE-2025-10658

CVE, Research URL

CVE-2025-10658

Date
Sep 20, 2025
Research Description
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.
Affected versions
max 3.3.8.
Status
vulnerable
Mar 08, 2025

SupportCandy &#8211; Helpdesk &amp; Customer Support Ticket System # CVE-2024-13552

CVE, Research URL

CVE-2024-13552

Date
Mar 07, 2025
Research Description
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers.
Affected versions
max 3.3.1.
Status
vulnerable
Jun 06, 2024

SupportCandy &#8211; Helpdesk &amp; Customer Support Ticket System # CVE-2021-24839

CVE, Research URL

CVE-2021-24839

Date
Feb 07, 2022
Research Description
The SupportCandy WordPress plugin before 2.2.5 does not have authorisation and CSRF checks in its wpsc_tickets AJAX action, which could allow unauthenticated users to call it and delete arbitrary tickets via the set_delete_permanently_bulk_ticket setting_action. Other actions may be affected as well.
Affected versions
max 2.2.7.
Status
vulnerable

SupportCandy &#8211; Helpdesk &amp; Customer Support Ticket System # CVE-2021-24878

CVE, Research URL

CVE-2021-24878

Date
Feb 07, 2022
Research Description
The SupportCandy WordPress plugin before 2.2.7 does not sanitise and escape the query string before outputting it back in pages with the [wpsc_create_ticket] shortcode embed, leading to a Reflected Cross-Site Scripting issue
Affected versions
max 2.2.7.
Status
vulnerable

SupportCandy &#8211; Helpdesk &amp; Customer Support Ticket System # CVE-2021-24879

CVE, Research URL

CVE-2021-24879

Date
Feb 07, 2022
Research Description
The SupportCandy WordPress plugin before 2.2.7 does not have CSRF check in the wpsc_tickets AJAX action, nor has any sanitisation or escaping in some of the filter fields which could allow attackers to make a logged in user having access to the ticket lists dashboard set an arbitrary filter (stored in their cookies) with an XSS payload in it.
Affected versions
max 2.2.7.
Status
vulnerable

SupportCandy &#8211; Helpdesk &amp; Customer Support Ticket System # CVE-2021-24880

CVE, Research URL

CVE-2021-24880

Date
Feb 07, 2022
Research Description
The SupportCandy WordPress plugin before 2.2.7 does not validate and escape the page attribute of its shortcode, which could allow users with a role as low as Contributor to perform Cross-Site Scripting attacks
Affected versions
max 2.2.7.
Status
vulnerable

SupportCandy &#8211; Helpdesk &amp; Customer Support Ticket System # CVE-2023-2805

CVE, Research URL

CVE-2023-2805

Date
Jun 19, 2023
Research Description
The SupportCandy WordPress plugin before 3.1.7 does not properly sanitise and escape the agents[] parameter in the set_add_agent_leaves AJAX function before using it in a SQL statement, leading to a SQL injection exploitable by high privilege users such as admin.
Affected versions
max 3.1.7.
Status
vulnerable

SupportCandy &#8211; Helpdesk &amp; Customer Support Ticket System # CVE-2023-1730

CVE, Research URL

CVE-2023-1730

Date
May 02, 2023
Research Description
The SupportCandy WordPress plugin before 3.1.5 does not validate and escape user input before using it in an SQL statement, which could allow unauthenticated attackers to perform SQL injection attacks
Affected versions
max 3.1.5.
Status
vulnerable

SupportCandy &#8211; Helpdesk &amp; Customer Support Ticket System # CVE-2019-11223

CVE, Research URL

CVE-2019-11223

Date
Apr 18, 2019
Research Description
An Unrestricted File Upload Vulnerability in the SupportCandy plugin through 2.0.0 for WordPress allows remote attackers to execute arbitrary code by uploading a file with an executable extension.
Affected versions
max 2.0.1.
Status
vulnerable

SupportCandy &#8211; Helpdesk &amp; Customer Support Ticket System # CVE-2021-24843

CVE, Research URL

CVE-2021-24843

Date
Feb 07, 2022
Research Description
The SupportCandy WordPress plugin before 2.2.7 does not have CRSF check in its wpsc_tickets AJAX action, which could allow attackers to make a logged in admin call it and delete arbitrary tickets via the set_delete_permanently_bulk_ticket setting_action.
Affected versions
max 2.2.7.
Status
vulnerable

SupportCandy &#8211; Helpdesk &amp; Customer Support Ticket System # CVE-2024-27991

CVE, Research URL

CVE-2024-27991

Date
Apr 11, 2024
Research Description
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in SupportCandy allows Stored XSS.This issue affects SupportCandy: from n/a through 3.2.3.
Affected versions
max 3.2.4.
Status
vulnerable

SupportCandy &#8211; Helpdesk &amp; Customer Support Ticket System # CVE-2023-2719

CVE, Research URL

CVE-2023-2719

Date
Jun 19, 2023
Research Description
The SupportCandy WordPress plugin before 3.1.7 does not properly sanitise and escape the `id` parameter for an Agent in the REST API before using it in an SQL statement, leading to an SQL Injection exploitable by users with a role as low as Subscriber.
Affected versions
max 3.1.7.
Status
vulnerable