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Vulnerabilities and Security Researches

JS Help Desk – Best Help Desk & Support Plugin, CVE-2023-7337

CVE, Research URL

CVE-2023-7337

Published on
Mar 04, 2026
Research Description
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
Affected versions
max 2.8.3.
Status
vulnerable