JS Help Desk – Best Help Desk & Support Plugin, CVE-2024-13607

CVE, Research URL: CVE-2024-13607
Home page URL: Security reports for JS Help Desk – Best Help Desk & Support Plugin
Application: JS Help Desk – Best Help Desk & Support Plugin
Published on: Feb 04, 2025
Research Description: The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.
Affected versions: max 2.8.9.
Status: vulnerable

JS Help Desk &#8211; Best Help Desk &amp; Support Plugin, CVE-2024-13607